Investigating reported issues with the MotherShipt

Incident Report for Shipt

Resolved

This incident has been resolved.

Posted May 11, 2020 - 12:10 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2020 - 11:56 CDT

Identified

Stripe, the third party API for payment processing, is having issues. Members may experience issues when placing orders, and shoppers may experience issues with processing orders. Please stay tuned for more updates.

Posted May 11, 2020 - 11:53 CDT

This incident affected: Shipt Shopper App, Shipt Member App, and Shipt Website.