All Systems Operational
Shipt Shopper App
Operational
90 days ago
100.0 % uptime
Today
Shipt Member App
Operational
90 days ago
100.0 % uptime
Today
Shipt Website
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Resolved - The issue has been resolved. Shopper and members should now receive text and SMS messages.
Sep 28, 15:50 CDT
Update - We are continuing to investigate this issue.
Sep 28, 15:14 CDT
Investigating - We are currently experiencing some delays for text messages (SMS and MMS) at this time. This is affecting two-factor authentication, shopper and member communications and picture proof of delivery.
At this time, we recommend that Shoppers consider calling customers for any communication while shopping and delivering, including letting customers know when the order is delivered. Members using in-app-chat are still able to receive messages.
Due to these delays, our support team is experiencing higher-than-average wait times. We are investigating and will provide updates as we have them.

Sep 28, 15:06 CDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.