Shipt Platform Performance

Incident Report for Shipt

Resolved

This issue has been resolved, and all services are working as expected. We appreciate your patience while we worked to restore this.

Posted Oct 15, 2024 - 17:48 CDT

Monitoring

Thank you for your continued patience! We have implemented a fix and we're monitoring the results.

Posted Oct 15, 2024 - 17:26 CDT

Update

We continue to work on applying the fix. We'll update you as we learn more.

Posted Oct 15, 2024 - 16:11 CDT

Identified

We have identified the issue and are applying a fix now. We’ll update you as we learn more.

Posted Oct 15, 2024 - 14:37 CDT

Investigating

Members and retailers may be experiencing trouble with creating orders and shoppers may be experiencing trouble with completing orders. We are investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.

Posted Oct 15, 2024 - 13:39 CDT

This incident affected: Shipt Shopper App.