Third-party outage

Incident Report for Shipt

Resolved

This incident has been resolved

Posted Jul 17, 2021 - 23:01 CDT

Monitoring

Due to the continued outage of a third party, all Meijer orders are being rescheduled for tomorrow. Our engineering teams are continuing to monitor the situation.

Posted Jul 17, 2021 - 20:01 CDT

Identified

The issue has been identified and the fix is being implemented.

Posted Jul 17, 2021 - 18:17 CDT

Update

We are continuing to investigate this issue.

Posted Jul 17, 2021 - 16:53 CDT

Investigating

Due to a third-party outage, shoppers may be experiencing errors at check out from Meijer stores. We’re working to resolve this as quickly as possible. Due to the outage, our support is experiencing higher than average wait times. We apologize for the inconvenience and appreciate your patience and understanding.

Posted Jul 17, 2021 - 16:52 CDT

This incident affected: Shipt Shopper App.