Degraded Performance

Incident Report for Shipt

Resolved

This incident has been resolved.

Posted Oct 07, 2020 - 16:51 CDT

Monitoring

A fix has been implemented and we are monitoring the results. Communication between members and shoppers should be working again.

Posted Oct 07, 2020 - 16:39 CDT

Investigating

We are having issues communicating with our third-party vendor i.e Twilio. Shoppers might be having difficulty communicating with members for messages and calls.

Posted Oct 07, 2020 - 16:26 CDT

This incident affected: Shipt Shopper App.